"You Get What You Pay For"

Looking for carpet cleaning services Rochester NY homeowners can count on? Spurling’s has offered professional carpet cleaning in Rochester, NY and Monroe County since 1999 — and we stand behind every job with a money-back guarantee.

Carpet cleaning services Rochester NY: hot water extraction wand cleaning beige carpet

Professional Hot Water Extraction is required for an ultimate deep cleaning. Carpet manufacturers recommend this residential carpet cleaning method over any other. However, choosing an uninformed, uneducated and unscrupulous carpet cleaning company could actually damage your carpet.

Only hire an experienced company with an excellent reputation because it ensures knowledge and competency. Choose a company who stands behind their work with a Money Back Guarantee. You don’t want to hire a carpet cleaning firm without a warranty, have problems and then not be able to get them to do something about it.

With Spurling’s Carpet Cleaning you’ll get “Thee Longest-Lasting Clean” because of our advanced cleaning systems and trained technicians

Our Carpet Cleaners Clean Until They Can’t Get Your Carpet and Rugs Any Cleaner! No spot is left without at least 2 attempts at treatment.

From Pittsford and Fairport to Webster and Greece, Spurling’s carpet cleaning serves all of Monroe County and the surrounding region.

Spurling’s also specializes in pet odor removal for Rochester homeowners — we treat the source of the odor, not just the surface, so the smell doesn’t come back.

That includes urine stain removal from carpet — one of the toughest cleaning jobs — using enzyme-based treatments that break down the stain at the fiber level.

If you have pet accidents on area rugs or upholstered furniture, we handle those too — see our area rug cleaning and upholstery cleaning services.

Carpet Cleaning Near You

Spurling’s brings truck-mounted hot water extraction carpet cleaning to homes and businesses in Rochester and across Monroe, Ontario, Wayne, Livingston and Seneca counties. Your carpet is cleaned right where it sits, in towns like Greece, Chili, Spencerport, Irondequoit, Webster, Penfield, Henrietta, Fairport, Pittsford, Brighton, Canandaigua, Victor, Geneseo, Geneva and more.

Not sure we cover your town? See every town on our service areas page or call 585-955-6300.

See Spurling's Carpet Cleaning in Action

Our Advanced Carpet Cleaning System

1
Pre-Inspect The carpet cleaner inspects all areas and rooms to be cleaned. Measurements are taken to calculate the actual cleaning investment cost. Questions and concerns are addressed with honest answers.
2
Move Furniture Furniture is carefully moved to access the space under it, the floor is cleaned and then it’s put back where it was before the cleaning with protective blocks or tabs under each leg to guard against rust or stain transfer onto the damp carpet. We clean around heavy, breakable, unstable or bulky furniture and don’t charge for the space under this furniture.

For bedrooms, we clean the open areas around beds and dressers. We will move beds on wheels per special request along with night stands.
3
Vacuum We use a commercial top-of-line vacuum to remove more dry soil than any household vacuum is capable of before the cleaning begins. (This step is always skipped by the cheap carpet cleaners to reduce time even though it is a basic cleaning step and REQUIRED to remove maximum soil). You may not see the dry soil, but it is trapped under the surface.
4
Pre-Spot Spots, especially protein based stains, are treated before using the hot water. (Uneducated cleaners don’t know heat may set-in a protein stain, making it nearly impossible to remove). We stock our trucks with several kinds of spotting removing solutions.
5
Pre-Condition A pre-conditioner is applied to all areas to break down traffic area soil and general spots for a more thorough cleaning.
6
Agitate The carpet is then gently scrubbed using a professional grooming brush to loosen embedded soil and spots which is an important step in a proper and complete cleaning (most other cleaners just spray & extract without the agitation, which only works on the surface of the carpet).
7
Rinse and Extract Without over-wetting or leaving behind a soil attracting residue, hot 210 degree water heated from the van is used to rinse and extract which also disinfects, killing germs and bacteria. Our process gives you THEE LONGEST-LASTING CLEAN.
8
Repeat Any area(s) needing extra attention, such as kid zones, pet zones, in front of sofas chairs or doorways, will get extra cleaning using all necessary steps and treatments. We’re not done until your carpet can’t get any cleaner!
8.5
Protect (optional) A ‘green’ (safe, non-toxic) protective coating is evenly sprayed onto the carpet then brushed in so it coats all sides of the fibers.
9
Groom A professional carpet grooming brush is used to help lift the fibers, help the carpet dry faster by allowing air to flow between fibers. This is another commonly skipped step by other cleaners because it takes extra time.
10
Speed Dry To further decrease drying time, we will place turbo carpet dryer(s) on the floor while we are cleaning. Average drying time is between 4-24 hours depending on several variables. Air movement is the biggest factor in reducing the drying time!
11
Final Inspection The technician will have you inspect the results to make sure everything looks good before we leave your home. You will receive a pair of shoe covers to wear over your shoes to help keep the carpet clean until it completely dries.

Money Back GUARANTEE

With a 5-star Google rating and A+ BBB standing, Spurling’s has earned its reputation as the best carpet cleaner in Rochester — and our guarantees back that up.

If you’re not delighted with the service experience you received, call us within 14 days of the cleaning and allow us another attempt. If you’re still unimpressed with our efforts, we’ll honor a refund for the situation we were called to address and that will conclude the business relationship.

NOTE: All pet related issues are excluded from ALL of our guarantees.

No Reappearing Spot GUARANTEE

If any spots we removed during the cleaning, return (usually during drying time), we’ll gladly come back once within 14 days of the cleaning at NO CHARGE. All pet related issues are excluded from this guarantee.

Carpet Protector

Carpet manufacturers recommend having a protective coating applied after a professional cleaning every 12–24 months. All carpet is made with some amount of stain resistance. However, over time it wears away similar to wax on a car.

Benefits of Protector

  1. Helps maintain the beauty and saves money: Spots & spills are more easily removed with properly applied protector.
  2. Helps save traffic zones from damage: Protected carpet allows the release of dry soil making your vacuuming more effective.
  3. Professional cleanings are more effective: Protector allows soil, oil and spots to be released much easier.

PROTECTOR EXCLUSIONS: Due to the damaging chemistry nature of certain stains, the protector guarantee excludes: pet issues, inks, dyes, bleach or any bleaching product, discolorations or color loss, furniture staining products, paint, and rust.

We also clean tile and grout — if your home has both carpet and hard floors, we can take care of everything in one visit. Learn about our tile and grout cleaning.

Frequently Asked Questions

Most carpet manufacturers recommend professional cleaning every 12–18 months for normal households. If you have pets, children, or allergy sufferers, cleaning every 6–12 months is advisable. Regular vacuuming between professional cleanings helps extend the life of your carpets. Spurling’s uses hot water extraction that removes deep-down dirt, allergens, and bacteria that vacuuming alone cannot reach.
We use truck-mounted hot water extraction (often called steam cleaning), which is the method most recommended by carpet manufacturers. Our equipment heats water to high temperatures, then injects it deep into the carpet fibers to loosen dirt, allergens, and bacteria — then immediately extracts everything along with loosened soil. This leaves your carpets deeply clean with minimal residue and faster drying compared to portable units.
Most rooms take 15–30 minutes to clean. A typical home visit takes 1–3 hours depending on the number of rooms and soiling level. Carpets are usually dry and ready for light foot traffic within 4–6 hours. We recommend waiting 24 hours before returning heavy furniture to cleaned areas. Fans and open windows speed drying significantly.
We ask that you move small, light items like lamps, small tables, and breakables before we arrive. Our technicians will move standard furniture such as sofas and chairs as part of the service. We do not move very heavy pieces, electronics, pianos, or fragile antiques. Let us know in advance if you have any special concerns and we’ll work out the best plan.
Yes. We use professional-grade, pH-balanced cleaning solutions that are safe for your family and pets once dry. We avoid harsh chemicals that leave sticky residues which attract dirt. If anyone in your household has chemical sensitivities or allergies, let us know — we can discuss the safest options. We recommend keeping pets and children off carpets until fully dry, typically 4–6 hours after cleaning.