Why is Upholstery Cleaning Important?

We use a special upholstery cleaning tool, so upholstery & mattresses aren’t left overly soaked and won’t take more than a few hours to dry.

  • Cleaning revives the color and adds life back into the fabric.
  • Trapped odors are removed so upholstery smells clean and fresh again (especially if you have pets allowed on the furniture)
  • Spots, soil build up and everyday air bourne particles are removed
  • An application of furniture protector shields against oils, dry soil damage from everyday “wear & tear”, and permanent staining.
Flower Sofa our cleaning before and after with Text

Our Advanced Upholstery Cleaning System

“Our upholstery cleaners go through a  thorough 11-Step cleaning system so you get the cleanest, freshest and healthiest furniture possible. Other upholstery cleaners in Rochester don’t do half of the steps we do. Skipping any them will leave soil and spots behind.”

Step 1 – Pre-inspect: The upholstery cleaner will take measurements, answer questions, and address areas of concern. The exact cleaning investment is given before the cleaning begins. We will only proceed with the cleaning if you approve of the work discussed.

Step 2 – Move: Each piece of furniture being cleaned will be pulled out away from walls or surrounding furniture so the upholstery cleaner can access all sides. We ask that you remove any breakable items from table tops that may be next to the furniture being cleaned.


Step 3 – Vacuum:  Dry soil is thoroughly removed using a high quality commercial vacuum. This is the most important step in the upholstery cleaning process. Sadly, most other cleaners skip this step to reduce time. However, skipping this step significantly reduces the amount of soil that can be extracted. Once dry soil becomes wet, it turns into a fine gritty type mud and is much more difficult to remove. We always include this step to remove maximum soil!

Step 4 – Pre-condition: A pre-conditioner solution is applied to break down soil, body oils and general spots. Heavily soiled areas receive extra conditioner.

Step 5 Spot Pre-treat: Difficult spots are pre-treated with special spotting agents to increase chances of removal.

Step 6 – Agitate: The pre-cleaning solutions are brushed into the upholstery to further loosen soil below the surface for a deeper cleaning.

Step 7  – Rinse & Extract Your furniture is then disinfected, killing germs and bacteria by repeatedly rinsing using hot water without over-wetting or leaving a soil attracting residue behind. It’s important for upholstery cleaners not to leave behind soil attracting residue because it will act like a magnet and attract large amounts of soil in a very short period of time.

Step 8 Repeat: Any spots or stains that are still remaining get a second treatment with our spotting agents for a repeated attempt at removing them. If the spot is removable we will get it out (some are permanent).

Step 8.5 – Protect: (Optional) A safe green protector Green Guard is evenly sprayed on the entire piece of furniture.

Step 9 – Groom: The upholstery is brushed to help it dry faster, bring up the nap and if protector was applied, it creates a better bond with the fabric.

Step 10 – Turbo Dry: To get the airflow started and moving to help decrease drying time.

Step 11 – Post Inspect: The technician will have you inspect the results to make sure you are thrilled before we leave your home. If something isn’t right we’ll make another attempt at fixing it for you.

Mattress Cleaning

Just as Important…..Maybe Even More Important To Have Cleaned Than Carpet & Upholstery!

Most people don’t feel a mattress needs to be cleaned unless there is an accident of some sort. What they don’t realize is a mattress needs to be cleaned more frequently than your carpet and upholstery does.

Having a mattress pad doesn’t reduce the need for cleaning. Stuff like dead skin, dust mites, body oils from sweat and other unmentionables from pets and children still reach the mattress and make it even more important to have your mattress cleaned frequently.

Mattress Cleaning Picture

Note: Mattress fabric is not made to be stain resistant as it’s made to be covered and not on display like carpet and upholstery is. Therefore, stains can be very difficult to remove in most cases. Cleaning is primarily done for sanitary reasons as it does disinfect and extract soil. For mattress warranty claims, most warranty companies require a professional cleaning including the removal of any present stains. However, many companies will accept just the professional cleaning with the attempt at stain removal to fulfill your part.

Upholstery Protector (we use Green Guard)

Upholstery manufacturers recommend having a protective coating applied after a professional cleaning every 12 – 36 months depending on the number of residents and the amount of activity in your home. If you’ve ever had a protective coating applied, such as when you bought it, over time it wears away similar to wax on a car does. The longer your upholstery goes without protection, the more susceptible your furniture is to stains and damage.

Benefits of Protector

1. Helps keep it beautiful, reduces permanent stains saving you money: An application of protector applied properly will allow spots and spills to be removed more effectively than without protector. Protected upholstery releases most spots with just plain water. If you remove the spot yourself, you save money on a minimum service charge if we come out to remove it for you.

2. Helps save upholstery from wear patterns: everyday rubbing and friction with your unprotected upholstery allows dry soil bonding, scratching it, and producing a dull greyish worn out appearance over time.  Oils from your body transfer to the furniture, stick to it and builds up.  Protected upholstery allows the release of dry soil and oils making your vacuuming and spot cleanings more effective.

3. Professional cleanings are more effective: Protector allows soil, oil and spots to be released much easier which makes your professional cleaning’s significantly better because we will be able to extract more.