Some Spots Become Permanent Stains

Most Common Reasons:

  • Treating a spot or spill with common household cleaners or special Internet remedies. Often the chemistry reacts negatively and can set the spot in, creating a permanent stain.
  • Pet urine is extremely damaging to fabrics and fibers. If left without proper treatment, permanent staining may occur.
  • Over wetting carpet down to the backing can cause the carpet backing color to bleed up to the carpet fiber tips creating a yellowish-brownish coloring.
  • Sun fading happens from prolonged exposure to UV rays. The color is faded and is permanent unless dyed.

NOTE: We can’t guarantee every single stain will come out because there are so many different variables beyond our control. The only way to know for sure is to perform our cleaning.

Spots We've Been Successful at Removing

IF the spot is removable, We will get it out!

Coffee, Tea, Nail polish, Lipstick, Koolaid, Plant Stains, Coke, Juice, Milk, Grease, Paint, Tar, Rust (slight chance), Furniture Stain (slight chance), AND MORE!

NO Reappearing Spots GUARANTEED

If a spot that we removed during our cleaning happens to pop back up, we’ll come back once within 30 days of your cleaning to remove it for Free.

NOTE: Pet related spots (urine, blood, feces, vomit) are excluded and not guaranteed. Also any spots that did not come out during the initial cleaning are not guaranteed as those are most likely permanent stains.

Permanent Stain Defense

Almost all carpet is manufactured with some level of stain resistance that slowly wears away within 12–24 months. Protector shields fabrics and fibers so it’s difficult for spots to make a bond creating a permanent stain.

Benefits of Protector

  1. Helps keep it beautiful, reduces permanent stains: Protected carpet and upholstery releases most spots with just plain water.
  2. Helps save traffic zones from damage: Protected carpet allows the release of dry soil making your vacuuming more effective.
  3. Helps save upholstery from wear patterns: Protected upholstery allows the release of dry soil and oils.
  4. Professional cleanings are more effective: Protector allows soil, oil and spots to be released much easier.

PROTECTOR EXCLUSIONS: Pet related spots, inks, dyes, bleach or bleaching products, discolorations, furniture staining products, paint, and rust.

Odors & Urine

Pet & Other Odors

Carpet and Upholstery cleaning alone does not address odors. An odor treatment service must be used in conjunction with the cleaning.

Our odor treatments are NOT a cover-up deodorizer fragrance or scent. Our products attack and help to neutralize the odor(s) at its source.

Option #1 – Our Exclusive "Flush-N-Rinse"

A deep treatment designed to target below the surface into the carpet padding or deep into cushions or mattresses. The location(s) must be known. Ideal for 1–5 small spots or areas.

  1. Saturate area/spot with special urine treatment solution.
  2. Allow enzyme based product to work for about 10 min.
  3. Flush the area with hot, high pressurized water to dilute and release the urine.
  4. Rinse & Extract area using a special hand sub-floor tool connected to truck mounted equipment.

Option #2 – Surface Odor Treatment

Used when location is unknown or when there are too many areas to treat with the Flush N Rinse. This option is designed to treat just the surface and a little below.

  1. Saturate the surface with the treatment solution.
  2. Agitate for complete surface contact and neutralizing process.
  3. Rinse & Extract repeatedly flushing with hot water.

NOTE: Spurling’s Carpet Cleaning does NOT GUARANTEE or warranty a successful removal of any odor or any pet related spots/stains from carpet or upholstery. However, we’ve had many successful treatments. If we can’t completely remove it, we can usually make it look and smell much better.

Urine

Cats and dogs who tend to urinate in the corners or along the edges of carpeted rooms can penetrate walls and the carpet tack strip below the carpet, which is wood and will absorb urine. Repeated urination can also penetrate the floor boards below the carpet padding. When this happens, the only solution is to have the carpet and padding removed, replace or seal the floor boards, seal the wall with a paint sealant, and be sure to replace all carpet tack strips.